Returns & Exchanges
We want you to be completely satisfied with your icebreaker gear, which is why we offer a 30-day return policy for all unworn and unwashed items. If your natural fiber apparel doesn't meet your expectations, we provide simple, hassle-free returns to ensure you find the perfect fit for your adventures.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the original items in their original packaging, ensuring all tags are attached and the products are in resalable condition.
- 3.Attach the Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to the original payment method within 7-10 business days.